Refund policy

Returns & Exchanges – Innersaheli

Innersaheli offers a 30-day return or exchange policy, which means you have 30 days from the date of delivery to request a return or exchange.

Eligibility for Returns & Exchanges

To be eligible, the item must be:

  • In the same condition as received

  • Unworn and unused

  • With original tags attached

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

How to Initiate a Return or Exchange

To initiate a return or exchange, please contact us at:

📧 Email: innersaheli@gmail.com

Once your request is approved, we will provide you with a return shipping label along with clear instructions on how and where to send your package.
Please note that items sent back without prior approval will not be accepted.

For any questions related to returns or exchanges, feel free to reach out to us at innersaheli@gmail.com.

Refunds

After we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, the refund will be credited to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or card provider.
If more than 15 business days have passed since your refund was approved, please contact us at innersaheli@gmail.com.