Shipping policy

Last Updated: 15 July, 2025

Thank you for choosing Innersaheli for your intimate wear shopping needs. We are committed to providing a smooth, reliable, and hassle-free delivery experience. Please review our shipping policy below to understand how your orders are processed and delivered.

Shipping Zones

Innersaheli currently ships across India. Delivery timelines may vary based on the tier classification of your city.

Shipping Time

Orders are typically delivered within 2 to 7 business days, depending on your location:

  • Tier 1 & Tier 2 Cities: 2–4 business days

  • Tier 3 & Tier 4 Cities: 4–7 business days

Please note that delivery timelines are estimates and may vary due to factors beyond our control.

Order Processing

All orders are processed within 1–2 business days after placement. Once your order is dispatched, you will receive an email confirmation with tracking details.

Shipping Charges

Innersaheli offers free shipping on all orders above ₹500.
For orders below ₹500, applicable shipping charges will be displayed at checkout. Any relevant taxes will be added to the final order value.

Order Tracking

After dispatch, you will receive a tracking number via email. You can track your order through the “Track Order” section on our website or by clicking the tracking link provided in the confirmation email.

Delivery Partners

Innersaheli works with trusted courier partners such as BlueDart, Delhivery, and other reliable logistics providers to ensure safe and timely delivery.

Undeliverable or Incorrect Addresses

If an address is incomplete or undeliverable, our customer support team will contact you for clarification. Please ensure your shipping details are accurate to avoid delays.

Shipping Delays

While we aim to deliver orders on time, delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or operational disruptions. Innersaheli will make every effort to keep you informed in such cases.

Customer Support

For any questions or concerns related to shipping, feel free to reach out to us:

📧 Email: support@innersaheli.com
📧 Alternate Email: innersaheli@gmail.com

Thank you for shopping with Innersaheli.
We truly appreciate your trust in us 💖

— Innersaheli Customer Support